Action inventory
List every external effect an agent can produce.
Agent engineering guide
Govern the action, not just the answer.
An agent becomes an operational actor when it can call tools, change state or communicate. Governance must follow that action boundary.
What this means
Every tool call changes the risk model.
Agent governance should define what the system may observe, propose, change or send—and how a human can intervene when context or confidence is insufficient.
Permission scopes
Limit tools and data to the task boundary.
Approval policy
Require authorised review for consequential actions.
Execution records
Trace inputs, tool calls, state and outcomes.
Evaluation
Measure task success, intervention and failure patterns.
Incident response
Define pause, rollback, correction and ownership.
Create an action taxonomy
Reading information, drafting content, sending a message and changing a financial record are not equivalent. Classify actions by impact and reversibility.
Design approvals around consequence
Human review should be applied where impact, uncertainty or irreversibility demands it—not uniformly added to every step.
Make execution durable and inspectable
Long-running tasks need state, retries and recovery. Operators need to understand what completed, what failed and what the system planned next.
Earn autonomy gradually
Start with recommendation or draft modes, measure performance, and widen action scope only when evidence supports the change.
An agent is trustworthy when its authority, evidence and failure behaviour are explicit.
How we work
Clarity from first decision to production.
Discover
Align the business outcome, users, constraints and risks.
Design
Shape the architecture, experience and delivery plan.
Build
Deliver in reviewable increments with quality engineered in.
Evolve
Measure, support and improve the live system.
Build with Genesis
Turn the next important idea into a dependable system.
Bring us the outcome, the complexity and the constraints. We will help you shape the right path forward.